Contact Us

Terms & Conditions

You can find our pre-owned hardware warranty terms by clicking here…

Pre-released orders
Pre-released orders (pre-orders) are orders for items that have not yet become available. You are able to make a pre-released order in one of our branches, and orders will be available on release date. Release dates are set by the manufacturers and are subject to change. As a result we are not liable for any changes to a pre-release date advertised by Phantom Moon Ltd. Pre-released order payments are non-refundable and non-transferable.

 

Here at Planet Games and Gadgets, the customer’s satisfaction is the most important thing to us. If you ever need to get in contact with us, you can. Use the contact details below to let us know of any enquiries, including praises, complaints or suggestions, that you wish to give.

Facebook:

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Like the page of your nearest store to stay up to date with latest news, special offers, contact details and more!

 

Email us:

Pricing and Stock Enquiries:
Please visit the Facebook page of your nearest store to enquire about stock
(Please remember to include the format of the item you are enquiring about)

Phantom Moon Ltd trading as Planet Games and Gadgets

General suggestions, praises, complaints and business:
pmoonltdheadoffice@gmail.com or use the address below

Phantom Moon LTD HEAD OFFICE
TRADING AS PLANET GAMES
4 STONY STREET
FROME
BA11 1BU
01373 455191

Please note that emails may take up to 2-3 working days to be replied too. Also, be sure to contact the right email address to match your enquiry.

Do not contact these email addresses if you have an open dispute with our Amazon or eBay web stores. Please contact us directly through Amazon or eBay. Thank you.